QMS Complaint Tracking: Best Practices and Implementation
10 min read
Quality Management System (QMS) complaint tracking captures customer- and user-reported issues, converts them into structured records, and drives investigations, corrective actions (CAPA), and continuous improvement. For regulated industries, especially medical devices, pharmaceuticals, and food manufacturing, complaint tracking data often serves as the first signal of product, process, or design failures. QMS complaint tracking reduces regulatory […]
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